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I will never order from any company that uses Lasership. You never know when packages will be delivered, they deliver in unmarked personal vehicles, with no identification. Most of the drivers in detroit area, cannot speak English thick middle east language, and...
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Company wrote 0 public responses to the review from May 30.
SteelQuail
SteelQuail

Omgosh. I just had the worse driver tonight with my Chewys delivery. 9:40pm - Left my package outside my screen in patio; next to my Car on my driveway. As I watched him from ...

Anonymous
Anonymous

REI does been out for delivery for two days now. No response from emails.

#1267863
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Lasership allegedly delivered a package to me on January 2, 2018 at 2:08PM. I was home at the time of delivery. No one rang the bell to my apartment. No one rang the building super either. After checking the package tracking system and seeing that the status said...
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Company wrote 0 public responses to the review from Jan 05.
Anonymous
John

Lasership lost my package but marked my package as delivered. I contacted Amazon, who gave me a refund, and I re-ordered the items. AGAIN shipped by Lasership, SURPRISE! Marke...

Anonymous
CL

Same here, package never delivered and had to keep bugging zara in order to get my refund back. Never order online from them.Now i just ordered things from amazon and two of m...

#1162788
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Lasership recently left a large order from Chewy on my driveway. If I hadn't seen a strange van pull out of the driveway and went to investigate, I wouldn't have known it was there until the next day. When I checked online to see who have delivered it the driver had...
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Company wrote 0 public responses to the review from Aug 14.
Anonymous
G. Saban

I just cancelled my Chewy auto-ship due the Lasership leaving my orders on my driveway. Lasership is the worst. Their drivers are lazy and just lie when questioned as to what ...

Anonymous
Michelle SanAngeli

Laser Ship said they delivered my stuff from Chewy but I was outside when they claimed they had brought it to my door. I contacted Chewy because Laser Ship was not letting me ...

#1329131
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Lasership - "Lost" my package
Lasership - "Lost" my package
Lasership - "Lost" my package
I ordered something that was supposed to arrive in 2 days. I wish I had known where I ordered from was going to use LaserShip to ship me my item because if I had known, I would have cancelled the order immediately. I have had nothing but trouble with this company. On...
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Company wrote 0 public responses to the review from Oct 07.
1.0
I didn't like
  • Horrible customer service and package never delivered
  • Lost my stuff
  • Post fake delivery statuses
#1375682
Reply to reviews
I have never even heard of this shipping company. I didn't know how lucky I was! I never want to deal with them again. This is ridiculous. I placed an order with Chewy.com (who I love and who has great customer service) thinking I'd get my package in about 3 days like...
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Company wrote 0 public responses to the review from Oct 09, 2017.
Anonymous
Sharon Cole

Because Petsmart bought Chewy not long ago,this is most likely PSmart's way of cutting costs and lining their pockets.So sad,especially since Chewy has never dropped the ball,...

1.0
#1112399
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Lasership - Just awful.....
Lasership - Just awful.....
My mom ordered my daughter her very first high chair from Walmart... Naturally I was very excited to receive it especially with promised 2 day shipping. Okay... we are now on day 6... still no high chair. I reached out to the customer service representatives & they...
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Company wrote 0 private or public responses to the review from Oct 10.
1.0
#1378689
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This is a tale of two thefts. First of all my walmart account was hacked and someone ordered a ps4, a bean bag chair and an apple watch. When my bank called to verify the charges i denied them. Thinking my bank handled the fraud and stopped the orders, you can imagine...
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Company wrote 0 private or public responses to the review from Dec 01.
1.0
Paulsboro,New Jersey
#1412111
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Once again last week, I got an order from Chewy.com delivered by them. The box was open & just sitting on my porch. With all the problems I have had with them, including them just leaving my package outside the park office on the weekend after hours in the rain, Chewy...
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Company wrote 0 private or public responses to the review from Nov 26.
1.2
I didn't like
  • Misdelivered out in the rain on a weekend
  • Always problems
  • Open package
#1408166
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Another LaserShip Delivery
Another LaserShip Delivery
Another LaserShip Delivery
I'm going to miss Sephora after paying for overnight shipping only to AVOID another LaserShip fiasco. After my took 5 days vs. the 2 day delivery I paid for, my package arrived but in addition to looking like it had been used as a football in the Super Bowl, it had...
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Company wrote 0 private or public responses to the review from Sep 18.
#1358740
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Contact Lasership

Mailing Address:
LaserShip Inc.
1912 Woodford Road
Vienna, VA 22182
United States
Phone:
(804) 414-2590
More
I ordered medication for my son’s dog through Chewy.com and LaserShip was the delivery service they used. It was an emergency shipment to replace a shipment originally placed through Chewy to be delivered by FedX that never arrived. Emergency order was placed at 8:24...
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Company wrote 0 private or public responses to the review from Nov 21.
1.0
I didn't like
  • Terrible customer service and delivery
#1405120
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