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Lasership - Horrible horrible horrible service

I have a disabled mother and two times within the last 7 days this company has left my package in the rain by the fence without even walking to the front door and let him know us know the package was here I have complained several times with no solution why would Walmart ship from this company???
1.0
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#1259014
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I got a notification at noon (1PM) saying my package has been discovered. But I know someone wasn’t home at the time to pick up the package. I came home around 4 PM and was surprised to see my package wasn’t there. Mind you, I live in a apartment in NYC. The building I...
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1.0
#1258236
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Lasership - Worst company

The first guy didnt want to help me so he just transferred me to a different person. The lady said she’ll sort it out and I asked her for a reference number for this call and her name just in case becuse they really sounded like they don’t care. she refused to provide it. Now my package is at the wrong address when they said they would help me change it.
1.0
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Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
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Value for money
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#1250482
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I never received any of my packages that they claimed to delivered thru sephora. I believe they are stealing the packages and its costing sephora money to do reships. i even offered to come get my package and the customer service rep acted as if he couldn't give me the...
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Anonymous
Chantel

Same here! I’m done with Sephora cuz they are incompetent and could care less about our money .

I didn't like
  • Deliverers are lazy
  • Anything about this so-called delivery service
  • E-mail response did not provide enough information
#1250053
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I have been ordering from Sephora for years and have never had a problem with deliveries until they started using lasershit....oops, LaserShip.Like many people on this page I was told my package had been delivered and I never got it. I contacted them and they said they...
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1.0
#1245049
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Lasership - Delivery of my package

I called them. I want my package delivered today. There is no reason for them to say they couldnt deliver the package today. Now i have to wait another day.
#1245046
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they claimed to have tired to deliver my package twice on the 25th and today the 26th of April sadly that was not the case on there own sight they claim at 315pm the site was not secure. which was a lie because at 315 my own mother was in the lobby if he had asked if...
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1.5
#1242060
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they tired to so called deliverer my package twice. the second was at 315 pm where there family waiting for the elevator my own mother was there waiting for the same elevator if the guy would had asked my mother would have shown id. That's how i know they never stepped...
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#1242056
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Lasership - No package!!!

Leadership said my package was delivered but it was not!!! How can one company receive so many terrible reviews? Where is my package?? I’m rating this company zero stars!
#1241578
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I made a purchase from Walmart. Half of it was sent by LaserShip. Initially, my package was supposed to arrive today. Sometime last night, delivery was rescheduled to tomorrow. When I just clicked on your app, my package has been rescheduled AGAIN to Friday. I need to...
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3.5
#1240529
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