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New Reviewer

Why does any company use LaserShip to deliver their products?!

Why does any company use LaserShip to deliver their products?!
Why does any company use LaserShip to deliver their products?!
Why does any company use LaserShip to deliver their products?!
Sounds as if what happened to me has happened to many people. Updated tracking three times, saying my package had been loaded onto their vehicle for delivery but two different days it said “delayed delivery, will try again tomorrow” bs. I contacted both Ulta and...
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8 comments
#1963927

I waited over a month for a laptop I ordered from Walmart I paid for over night delivery and they sent it to a location that isn't open on Sundays. It's been over a month it said delivered but it wasn't delivered to me.

Finally talked to someone at Walmart and I'm waiting for a refund to my credit card. I'll never order for delivery from Walmart I'll stick to Amazon and as far as Walmart is concerned I'll only shop in person not online

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ID
#1600995 Review #1600995 is a subjective opinion of poster.
Service
Lasership Delivery Service
Cons
  • Stolen package
  • That they lie and say they try to deliver the package
  • Worst experince
Reason of review
Problem with delivery
Preferred solution
Full refund
New Reviewer

Terrible shipping

LaserShip - Terrible shipping
I ordered a package to be delivered next day. 4 days later and still no package. I dont understand how everything else Arrived on time except it this item. Everyday it said out for delivery but nothing.
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ID
#3809543 Review #3809543 is a subjective opinion of poster.
Pros
  • Frustrated
  • No pros all is cons
  • Lost package
Loss
$80
Preferred solution
Full refund

Lost or stole an order that I can’t reorder

On July 25 LaserShip came in possession of my limited Crazy 97 Adidas sneakers. Later that day my package went from being shipped to Exception on the tracker.. I waited for two days to see if my package showed up. Nothing! I spoke to there customer service person and after waiting 27 minutes they told me that my package has been lost and theres nothing I can do about it except try and call and get a refund through adidas. I think its BS I cant just reorder these shoes! They were a limited pair! I dont know how your only job is to ship and deliver packages and you cant get that right!

User's recommendation: I don’t know how your only job is to ship and deliver packages and you can’t get that right!

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ID
#3799350 Review #3799350 is a subjective opinion of poster.
Location
Wilkes Barre, Pennsylvania

You can't even call them. They are not available

LaserShip - You can't even call them. They are not available
LaserShip - You can't even call them. They are not available
LaserShip - You can't even call them. They are not available
I ordered one time purchase the put my order in peace package I never found the rest of my package. I have to let them know some of my items is missing but nobody care. I always tracking my package nobody came Lazer shipping is the worst .I need the rest of my stuff back.

User's recommendation: Lazer shipping is the worst. They are not professional they are thieves.

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ID
#3782347 Review #3782347 is a subjective opinion of poster.
Location
New York, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Worst company ever/rude encounter

LaserShip - Worst company ever/rude encounter
LaserShip - Worst company ever/rude encounter
LaserShip - Worst company ever/rude encounter
They keep lying, saying attempted delivery and no one was ever.I even tracked the truck and it was never in my area.But that's not the bad part, oh no honey, when I called the job the other voice on the phone shouted the words f word at me. And he kept saying I don't care, I don't careno

User's recommendation: Anywhere but LaserShip.

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ID
#3759086 Review #3759086 is a subjective opinion of poster.
Location
Brooklyn, New York
Cons
  • Leaves package outside in the rain
  • Lie with the deliveries
Loss
$134
Preferred solution
Deliver product or service ordered
New Reviewer

Package Attempted but really wasn't

LaserShip - Package Attempted but really wasn't
LaserShip - Package Attempted but really wasn't
LaserShip - Package Attempted but really wasn't
LaserShip - Package Attempted but really wasn't
LaserShip - Package Attempted but really wasn't
LaserShip - Package Attempted but really wasn't
How this place is still in business is beyond me. I ordered clothes and home decor items and lasership was chosen as the delivery option. I received an e-mail this morning that my package was out for delivery. I had text message updates set up so I would know when it...
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ID
#3684106 Review #3684106 is a subjective opinion of poster.
Location
Woburn, Massachusetts
Pros
  • There is no pros to this company
Cons
  • Never delivered
  • Customer service is useless
  • Delivery driver never attempted delivery
Loss
$96
Preferred solution
Deliver product or service ordered

Put the wrong address

LaserShip - Put the wrong address
I had put the wrong address for my package. Its supposed to be Domonique Haynes 3033 coplin street Detroit mi 48215
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ID
#3668210 Review #3668210 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer

Have not heard back from the about my missing item

LaserShip - Have not heard back from the about my missing item
They said they left my package at my front door @6am I looked at my ring camera and they are no where on it and they wont reach back out to me them or fashion nova and Im pissed off I added a picture of the order number and tracking
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ID
#3637023 Review #3637023 is a subjective opinion of poster.
Location
West Palm Beach, Florida
Loss
$17
Preferred solution
Full refund
New Reviewer

They said they left my package at the door at 6am and I looked at my ring camera and they are not on my camera at all

LaserShip - They said they left my package at the door at 6am and I looked at my ring camera and they are not on my camera at all
They said they left my package at my door @6am I looked at my ring camera and they were on it at all and no one will call or email me back from them and fashion nova and I *** off I have a photo of the order number and tracking number
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ID
#3637010 Review #3637010 is a subjective opinion of poster.
Location
West Palm Beach, Florida
New Reviewer

They didn't deliver the order to me.

LaserShip - They didn't deliver the order to me.
LaserShip - They didn't deliver the order to me.
LaserShip - They didn't deliver the order to me.
Hice un pedido de Adidas y el transportista le tomó la foto cuando llegó y luego lo agarró y se fue. Decir ahy pruebas en una Camara de segmentoturidad
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ID
#3624010 Review #3624010 is a subjective opinion of poster.
Location
Hampton Bays, New York
Loss
$94
Preferred solution
Deliver product or service ordered
New Reviewer

Packages don't arrive

LaserShip - Packages don't arrive
LaserShip - Packages don't arrive
LaserShip - Packages don't arrive
Hice un pedido de Adidas y el transportista le tomó la foto cuando llegó y luego lo agarró y se fue. Hay pruebas en una Camara de seguridad
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ID
#3624000 Review #3624000 is a subjective opinion of poster.
Location
Hampton Bays, New York
Loss
$94
Preferred solution
Deliver product or service ordered

Pedido abandonado

Como van a dejar un paquete a lado de los casilleros siendo la dirección especifica de un cuarto piso, son unos irresponsables y si acaso sera verdad que lo dejaron. Y uno tener q hacer reclamo dnd compro y perder tiempo y espera para ver si devuelcen el dinero por su irresponsabilidad.. son lo peor!
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ID
#3592784 Review #3592784 is a subjective opinion of poster.
Location
Irvington, New Jersey
New Reviewer

Missing product

My package says its been delivered to my door and there is nothing there. I filed a claim and Laser ship hasn't done anything to help find my package.
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ID
#3585103 Review #3585103 is a subjective opinion of poster.
Location
Winter Garden, Florida
Loss
$70
Preferred solution
Full refund
New Reviewer

Package NOT delivered AGAIN!!!! Chat and PAY to find out where package is???????

Once AGAIN, my package with this company has NOT been delivered on time or am I even able to track it anymore!!! Tracking status has said, "Ready to GO" since it wasn't delivered!!! THEN, I try to chat with their "Expert Assistants" online and they want to connect me with someone else BUT I HAVE TO PAY TO TALK WITH THEM!!!!!????? Come on!!! Just deliver my dang package!!!! This delivery company is the worst!!!!!!!!

User's recommendation: DO NOT RECOMMEND!!!!!

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ID
#3561819 Review #3561819 is a subjective opinion of poster.
Location
Victor, New York
Pros
  • There are no pros
Cons
  • Customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Package Not Delivered...AGAIN

LaserShip - Package Not Delivered...AGAIN
If I could give this company a ZERO I would! I have had at least 10 packages stolen from the delivery driver at this company. They take a picture for proof of delivery and then take the package. Every company that I have ever made a purchase from that uses Lasership delivery, I never receive the package. I stop shopping with the companies that use their delivery service. It is ridiculous.

User's recommendation: Do not use this company.

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ID
#3561510 Review #3561510 is a subjective opinion of poster.
Location
Duluth, Georgia
Loss
$54
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Says package delivered and was Not

says package was delivered at front door at 8 p.m. and was Not, at 9 pm. their website says sorry for the delay awaiting delivery instructions???? 2 days later and still no package.
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ID
#3501677 Review #3501677 is a subjective opinion of poster.
Location
Ashland City, Tennessee
Product
Crocs Shoes
Cons
  • Delivery info is not true and they lie
Loss
$65
Preferred solution
Deliver product or service ordered

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