Product: Lasership Customer Care Clear all filters (0 of 16 reviews match)
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LaserShip - Horrible!!!!!

March first I’m home all day expecting my package when I get a notice from amazon that they couldn’t acces my building, mind you the front door is wide open all day. I call customer service and because I’m annoyed the hang up on me twice. Why amazon does business with this so called company is beyond me
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Lasership Customer Care
#1200565
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LaserShip - Hung up on

Called 2 different numbers waited 45minutes and got hung up on. Call5main number after waiting 8 minutes to get some one he hung up to.
1.0
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Lasership Customer Care
#1172746
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I never had a shipping Service as terrible as this company.. every time I ordered something on Walmart they never came and picked up the package it was always late.. if they delivered it ....but my biggest problem is when you call to speak to these nasty Shaniqua women...
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Anonymous
Jc

HOW ARE THESE PEOPLE STILL IN BUSINESS WITH A 1/2 OF ONE STAR RATING WITH 899 COMPLAINTS OUT OF 900

1.0
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Lasership Customer Care
#1110141
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The incompetence of the delivery people is one problem but the customer service is pathetic and literally adds insult to injury.Don't even waste your time trying resolve an issue with these unaccountable idiots. Amazon, fire these jerks immediately and quit using them....
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1.0
Product
Lasership Customer Care
I didn't like
  • Package is still lost or was stolen
#1104943
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THEY LOST MY PACKAGE AND WHEN I CALLED CUSTOMER SERVICE THEY WERE SOOO ARROGANT, PARTICULARLY, A WOMAN NAMED DESIREE!I WILL NEVER USE THIS SERVICE AGAIN!!!!! THEY LOSE YOUR PACKAGE AND THEN ACT AS THOUGH THEY ARE NOT RESPONSIBLE! IT HAS BEEN THREE DAYS AND I AM STILL...
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billkill0334
billkill0334

This Co. is just horrible, package came damaged again, this was the second time, the first time I let it go, thinking its always a first time, but this time I've got to compla...

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Lasership Customer Care
#1093955
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Lasership has to absolutely be in the process of folding. There is no way that a company could be so BAD all across the board unless there on their last legs. The so call customer services reps. are ignorant with nasty attitudes. There was only one csr. that I spoke...
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1.2
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Lasership Customer Care
#1072476
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Tracking shows delivered 2 - 3 hours before delivery.Calls unanswered and not returned. A fly-by-night operation! Smug email replies - who's piloting the plane here? A class operation would at least return a (3) call(s). This week my next box of Plated "came" to me. I...
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1.0
Product
Lasership Customer Care
I didn't like
  • Lack of call return - smug email reply it showed delivered
#1001167
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Lasership Customer Care Review

Customer Service is CLUELESS!!! Had no idea where package was within THEIR company. Ive read ALOT of NEGATIVE reviews about this company. Apparently the NFL Shop needs to find a better more reliable shipping company with customer service that doesnt just responds with "i dont know where it is." Very upset in Maumee, Ohio. Randy L.
1.8
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Product or Service Quality
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Lasership Customer Care
#978833
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Lasership Customer Care Review

I had a package deliverd today from Laseship for Amazon. When the delivery person was leaving, he/she ran over my mailbox. I tried calling out and whistling but they did not stop. I've left a message for someone to call me back and that still hasn't happened. I don't want to have to take legal action so someone needs to come out and repair my mailbox.
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Lasership Customer Care
#976267
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Lasership Customer Care Review

Lack of communication Lie about shipping date Always saying your address does not exist
2.3
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Lasership Customer Care
#967547
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