LaserShip Phone Numbers and Emails

Customer Service Number:

  • (804) 414-2590

Legal:

  • (469) 529-1133
    Text

LaserShip Email:

Accounting/ Billing

LaserShip Contact Information

LaserShip Website:

LaserShip Help Center:

Corporate Office Address:

LaserShip Inc.
1912 Woodford Road
Vienna, Virginia 22182
United States
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LaserShip Rating Based on 1.2K Reviews

Rating details

1.2
more details
Customer service
Tracking Tool
Product or Service Quality
Turnaround Time

Rating stats

Rating trend

Summary of LaserShip Customer Service Calls

2.1K TOTAL
CALLS
05:33 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call LaserShip Customer Service?

Shipping and Delivery Question:

  • “Delivery issues”
  • “Where is my package”
  • “Package not delivered”

Request for Information Question:

  • “Looking for a job can someone call me please”
  • “Order Inquiry”
  • “Checkin the status of my application”

Product/ Service Question:

  • “Fraudulent claims on stolen/damage package”
  • “Looking to work for them . trying to see how to connect”
  • “Current worker and i haven't recieved my paycheck”

Return/ Replace Question:

  • “Need to return a package”
  • “Package being returned”
  • “Change address”

Employment Question:

  • “Payroll”
  • “My paycheck”
  • “Need letter for dates of employment”

Staff Question:

  • “Customer Service”
  • “Unprofessional carrier”

Account Question:

  • “I want my money back to my account”
  • “Account”
  • “New account”

Refund Question:

  • “I want a refund or my package to be delivered to me!”

Website/ Application Question:

  • “Website help form is nonresponsive and this is an ASAP situation regarding today's delivery of my package please”

Other Question:

  • “Update address”
  • “No me ah llegado mi paquete de hace dos meses”
  • “Transfer”

About

LaserShip Terms of Service
By allowing LaserShip to pick up packages for delivery, Client agrees to all terms and conditions within this Agreement. All Client information obtained by LaserShip in this Agreement will be used for credit and collective purposes and will be held in strict confidence. Pending credit approval, Client's account will be billed SEMI-MONTHLY unless otherwise arranged by LaserShip. PAYMENT IS REQUIRED IN FULL UPON RECEIPT OF EACH INVOICE, DUE NO LATER THAN SEVEN DAYS FROM THE INVOICE DATE. LaserShip will not be liable for loss, damages, or delay created by events LaserShip cannot control, including but not limited to acts of God, weather conditions, acts of public enemies, war, strikes, civil commotion, or mechanical or other delays of vehicle and/or aircraft used in providing transportation services.
To read more: http://lasership.com/terms_conditions.php
LaserShip Privacy Policy
LaserShip takes The Client's privacy seriously. Please read the following to learn more about Lasership's' privacy policy. This privacy policy covers how LaserShip treats personal information that Lasership collect and receive via this website, portals accessed through or associated with this website, or other associated links maintained by LaserShip. Personal information is identifiable information about an individual, e.g. Website may obtain personal information in connection with various activities such as (i) The User's use of Lasership's' website, portals, associated links and applications, (ii) shipping activities, including delivery and pickup of shipments, and (iii) requests to track shipments or answer questions. This privacy policy does not apply to information that is or becomes publicly available, e.g. Lasership collect information about The User's computer, phone, tablet or other devices when The Client of Lasership access Lasership's' website or use Company's services, including connection type, operating system, browser type, IP address, device identifiers.
To read more: http://lasership.com/privacy.php
LaserShip FAQ
I don't have a tracking number. lasership.com recommend contacting The Customer's retailer to request a tracking number. No one came to Company's house, and I was home all day. This could be for several reasons, including issues with package safety, the delivery address, or accessing the delivery location. If The User's delivery is attempted, Website will secure The Client's package at Lasership's' facility and re-attempt delivery the following business day. If there is an issue with the address, The Company will work with The Client of Lasership and/or the retailer to update the address. I no longer want to receive Lasership's' package. Christmas Day, New Year's Day, and Thanksgiving Day. LaserShip is a leading provider of same-day and next-day delivery services in the eastern and Midwest Lasership LaserShip provides deliveries for Amazon throughout the eastern and Midwest U.S. Website are always hiring full-time and part-time employees.
Top LaserShip Services

Delivery Service, Home Delivery Service, Same Day Delivery Service

LaserShip Pros and Cons

Pros: Very dissatisfied, Never again, Frustrating, Frustrated, No pros all is cons

Cons: Customer service, No delivery, Delivery service sucks, Poor delivery service, Unreliable

Summary

LaserShip is a parcel carrier which specializes in last mile deliveries. The company serves East Coast of the USA. It is headquartered in Vienna, Virginia. There are sorting yards in Florida, Atlanta, Georgia, Philadelphia and Orlando. LaserShip offers the following solutions: e-commerce, next day delivery, same day delivery, fleet outsourcing, pool distribution etc. The company employs over 600 workers and co-operate with 2500 independent couriers. LaserShip makes also Global Priority deliveries for healthcare logistics, Global Next Flight Shipping and routed delivery all over the world. The company provides clients with online tools for package tracking.

LaserShip reviews and complaints

LaserShip is ranked 290 out of 1135 in Transportation and Logistics category

Area Served

USA, Europe, Worldwide

Payment Methods

MasterCardPayPalAmerican ExpressVISA

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