Contact LaserShip Customer Service
LaserShip Phone Numbers and Emails
Customer Service Number:
-
(804) 414-2590
Legal:
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(469) 529-1133Text
LaserShip Emails:
LaserShip Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
LaserShip Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call LaserShip is (804) 414-2590. 94% of consumers used this number to address their issues and concerns. Meanwhile, 57% of users reported contacting a real person successfully by dialing the phone number (469) 529-1133.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as LaserShip may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
LaserShip Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call LaserShip is (804) 414-2590. 94% of consumers used this number to address their issues and concerns. Meanwhile, 57% of users reported contacting a real person successfully by dialing the phone number (469) 529-1133.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as LaserShip may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
People call LaserShip mainly because of request for information, product/ service, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact LaserShip is shipassist@lasership.com. 56% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
How to Contact LaserShip Customer Service?
Most Popular Number:
| Total calls: 7 375 | Issues resolved: 65 | Last call: Feb 12, 2026 |
Contact Information
LaserShip Website:
LaserShip Help Center:
Corporate Office Address:
LaserShip Customer Service Reviews
You said you delivered my package. You sent me a picture of the front of my office building which was closed.
No picture of the package anywhere no way to get a hold of your company the worst customer service. I think Ive ever had if someone wants to reach out to me regarding my last missing package. You can call me 954-683-**** since you are impossible to get a hold of.
Not sure where my package is or where the driver left it or if he took the package with him first I get an email saying it was delivered no photo of my package in the picture and then I get a text message. it was not delivered so your company is a mess.
A live person would be nice to talk to. I've ordered hundreds of things through delivery and for some reason your company delivers it and I don't get my package.
Seems a little fishy bc I was home all day. Due to that I was not able to get the things I originally ordered bc they were unavailable now. I missed out on a promotional item when you ordered a certain amount and I primarily ordered bc I wanted that the most
I am very disappointed in your delivery process.
Take a picture of package at door so I could figure out if it was delivered to another house by mistake. All other delivery companies do that why wouldn't this one
Im waiting for my package and got a email saying that the driver needed a code to enter the building which is not true. Im still waiting on my package.
I was supposed to receive my childs Christmas gift and never received it. But it was marked as delivered no body answers the phone I tried sending emails.
How Good is LaserShip's Customer Service?
Summary of LaserShip Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LaserShip?
Shipping and Delivery Question:
- “Locate package”
- “Package”
- “Delivery of my parcel when should I expect”
Request for Information Question:
- “Need further information about my package”
- “Status on a package”
- “Question about my order”
Product/ Service Question:
- “Complaint”
- “Failed delivery”
- “Failed delivery attempt”
Return/ Replace Question:
- “Address correction”
- “Change delivery address”
- “Returned package”
Employment Question:
- “My Employment was declined and the information was updated immediately”
- “Employment”
- “1099”
Activation/ Cancellation Question:
- “I need my activation number”
- “I need an activation code for enrollment”
- “Good afternoon. I have completed my registration and activation with Openforce, and they confirmed I am active in their system. However, I have not received any activation email or login details from LaserShip/OnTrac. Can you please check if my acco”
Staff Question:
- “Horrible customer service”
- “Bad attitude from delivery driver”
- “Need customer service”
Account Question:
- “Can’t log into open force app”
- “Locker code”
- “The gate code”
Website/ Application Question:
- “Redirect my package”
- “Redirect shipment”
- “My application was declined when everything was updated”
Payments and Charges Question:
- “Fraud delivery”
- “Payment”
- “Fraud pkg do not deliver pkg plz”
Refund Question:
- “Refund”
- “I want a refund or my package to be delivered to me!”
Cards Question:
- “Order being discarded over wrong address”
Other Question:
- “Wage theft”
- “My paquet”
- “Los paquete nolos dejan enlas peurtas corecta y selo roban”
Compare LaserShip Customer Service To
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