Destiny B Jgm

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Verified Buyer

Your delivery guy stole my items out my package I have him on camera

LaserShip - Your delivery guy stole my items out my package I have him on camera
LaserShip - Your delivery guy stole my items out my package I have him on camera - Image 2
My package was delivered opened and tied up 2 of my items were missing the delivery guy stole my items I have him on camera
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Loss:
$45

Preferred solution: Deliver product or service ordered

User's recommendation: No your worker steal

Kimberly A Tvw

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Verified Reviewer
| map-marker Queens, New York

Complaint against worker

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LaserShip - Complaint against worker
I want to understand why this person threw my package onto my porch. I have cameras and I have him on video throwing it. I also have another recording of him delivering a package to my next door neighbor and he handled the package with care. Why wasnt my package handled with care? This is unacceptable. Luckily there wasnt glass.
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kenya J Cdc

Package delivered to wrong address

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LaserShip - Package delivered to wrong address
LaserShip - Package delivered to wrong address - Image 2

When I check the status of my packed and seen the uploaded picture, it was delivered to the wrong building. I'm not sure what building, but it wasn't mine.

This is my children uniform for school. I called children place in order to receive a refund or new order you guys gave to make this package as missing or not delivered.

I spent hours talking to different people via chat that took so long and was draining, I really need my kids things and I will upload a picture of my front door. Furthermore, I also have two cameras, one on my door and one above my door.You can see that the doors aren't the same the lights in the hall aren't the same

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Loss:
$72

Preferred solution: Full refund

User's recommendation: Don't use this service they place packages any where

Tiana R Lbh

I did not receive my package

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I got a mssg saying my package was delivered and opened my door to nothing its a Sunday so I got the mssg and opened the door in less than 60 seconds. Nothing was there so go to track it and see its been delivered to a complete different address. Looks like a house which is insane because this is an apt complex I dont understand but its not my door or my kids standing inside the door that my package was delivered to and now Im just really upset.
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Loss:
$28

Preferred solution: Full refund

Awa T Eoq

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I haven’t received my order till this day I had email y’all called no response

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LaserShip - I haven’t received my order till this day I had email y’all called no response
LaserShip - I haven’t received my order till this day I had email y’all called no response - Image 2
This is the second time Im not getting my package I need my money back the first time I emailed yall never responded I spend more them 500 on it never got my money back never got the package same think with this it really getting annoying I need my package or my money back
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Loss:
$119
Pros:
  • Fashion nova

Preferred solution: Full refund

Nahomy C

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Verified Reviewer
| map-marker Houston, Texas

Mi paquete dice que fue entregado y no lo recibido

LaserShip - Mi paquete dice que fue entregado y no lo recibido
LaserShip - Mi paquete dice que fue entregado y no lo recibido - Image 2
LaserShip - Mi paquete dice que fue entregado y no lo recibido - Image 3
Mi paquete dice que fue entregado hace 9 días dice que ya fue entregado y no recibido nada en mi puerta me en contacto y nadie meda solución sobre mi paquete llevo días mando correo electrónico para ver qué puede hacer por mi paquete dice que fue entregado 7 de septiembre alas 2:50 pero nunca llego y tengo cámara en mi casa y yo cheke y nada que dejaron en mi puerta nada
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Oleva Nun

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Verified Reviewer

I’m still pissed

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There was no help for me with lasership You need a drop off box for customers that cant be home to retrieve there package.
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Loss:
$80
Pros:
  • All cons
Cons:
  • No resolution for my package

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t use LaserShip

Anonymous
map-marker Norwood, Massachusetts

Delivery Instructions are not being followed

My deliveries from LaserShip are routinely left on my front steps despite a sign requesting that packages be placed inside front porch and a sign requesting this on storm door. Additionally, this request is clearly printed on the label instructions.
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Candi C Yco

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Verified Reviewer

Wreckless Delivery

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LaserShip - Wreckless Delivery
The LaserShip delivery person- today at 3:04 PM- walked half way up my walk and THREW my package onto the porch. I am not at all happy. I have the video captured by my doorbell camera if you would like to see. Candi Crye {{redacted}}
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Preferred solution: Apology

User's recommendation: Good luck if Laser Ship delivers your package. The sign I bought was on the bottom of this package and it’s bent.

DeShauna P

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Verified Reviewer

Delivery person stole my merchandise

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LaserShip - Delivery person stole my merchandise
Original review Aug 14, 2023
My order saying its delivered but its no where to be found this is the second time my stuff was stolen. Delivery drivers are thieves.
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Cons:
  • Driver stole merchandise

Preferred solution: Full refund

User's recommendation: Don’t order if these people are delivering you won’t get your stuff

Shanesha H Iwl

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Verified Reviewer
| map-marker West Sacramento, California

Never received my package!

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LaserShip - Never received my package!
I got a message saying that I needed to update my mailing address yesterday, which I did! However, when I checked my tracking# it said already delivered.. To who because I have yet to e Receive anything,so where is my stuff?!?!
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User's recommendation: It's be & I finally received my package...it was nothing like the photo the quality was low grade & it came from a totally different site!! So frustrating I would have never bought it period!!!

elizabeth g Bye

Inefficient

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the phone. # provided is not an active #. I tried calling to file a complain re : a lost delivery ,but that # 804414**** is not active.
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Lisa G Xop

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Verified Reviewer

I haven’t received my package that I order on nov 4 2023 it’s be 3in half weeks I’m so dam *** of with this delivery company my delivery date was nov 9. 2023 it’s now Nov 14 2023 and I still haven’t

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My package that I order on Nov 4 2023 I havent received my package yet its going on 3 in half weeks in so *** of my delivery date was November 09 2023 its now November 172023 and I still havent received my package Im very disappointed with this delivery company I need to talk to a Customer Service representative
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Loss:
$127
Pros:
  • Sorry delivered company
Cons:
  • Sorry

Preferred solution: Deliver product or service ordered

Margo C Gle

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Verified Reviewer

No stars

Poor customer service and you lost my package Then you send a text. I reply and no one answers me This is the second time this has happened I am waiting for gifts for my granddaughter and now she most likely will not receive them Your drlypeiple use zero common sense. They delivered to the complete wrong address
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Preferred solution: Deliver product or service ordered

User's recommendation: Absolutely not

Karla S Fzt

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Verified Reviewer

Fraud

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They stole my packages I want the items back now they dont respond to you at all horrible company. I wont use them again
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Loss:
$200

Preferred solution: Full refund

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