Mohamed C Cyj

Bad response

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LaserShip - Bad response
Thats the 2nd time they said delivered but never do the leasing office said they never received a package and they have a camira to approve that
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Loss:
$240

Preferred solution: Full refund

Anonymous
map-marker Vacaville, California

Non delivered

My package says delivered but I havent gotten anything. There was a claim submitted and i was told you couldnt locate the package. I need an email stating that so i can send it to the seller for a refund please. The tracking number is 1LSCZIJ0032V9K6 Thank you.
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Anonymous
map-marker Webster, New York

Horrible Delivery

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Person who delivered my package threw it on my front porch instead of walking and setting it down. Looks like a kid was delivering packages while adult sat In the car.
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User's recommendation: Worst service

Sidney F Nsb

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Verified Buyer

Issues with delivery

LaserShip - Issues with delivery
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It has been 4 days in a row a delivery was attempted even when I put extra instructions for them to deliver to the post office in the rear since its a delivery annex! Amazon, fedex and ups can deliver in the rear so why didnt leadership if I put it in the instructions? Now my package has to go back because they didnt care to deliver
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Cons:
  • Always have issues delivering packages and delays

Preferred solution: Deliver product or service ordered

User's recommendation: I wouldn’t recommend

bethany s Ery

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Verified Reviewer

Delivery issues

HAVE BEEN WAITING ALL DAY FOR MY DELIVERY STILL HAVE NOT GOTTEN I WAS IT WAS IN TRANSIT ON ON WAY TO ME AND I WAS AT 10:40AM IT WAS IN EAST HARTFORD CT HERE IT IS 6:40 PM ON DELIVERY DAY STILL NOTHING JUST WANT WHAT IS UPDATE
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Preferred solution: Deliver product or service ordered

Anonymous

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Verified Buyer
| map-marker Queens, New York

Bad they didn’t leave my package and said they delivered it .

LaserShip - Bad they didn’t leave my package and said they delivered it .
I paid extra for it to come on time and didn't receive my package and they said that they delivered it they didn't even bother to throw a photo where they left it at it's not fair. I would like to file a complaint they didnt throw a photo where they left the package nothing.
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User's recommendation: Please call next time or leave package in the building

Lesley D Xbx

Package was damaged due to driver negligence

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My package was damaged due to the drivers negligence and no refund was made. I was told to contact the seller however it was the drivers fault. The seller provided the item and it was delivered however the driver left it in an area to be destroyed.
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Loss:
$41
Cons:
  • Package thrown in dog fence

Preferred solution: Full refund

User's recommendation: Don’t use LaserShip

Nickasha A

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Verified Buyer

Delivered to the wrong apartment

LaserShip - Delivered to the wrong apartment
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My package was delivered to the wrong apartment. My apartment is 7L and it was left at 7l. I am not able to retrieve it.
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Preferred solution: Full refund

Brandi H Ram

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Verified Reviewer

Trash has more purpose than Lasership!

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In short, Lasership has no standard operating procedures, follow-through or accountability. The best recommendation is for Lasership to sell the company to UPS or Fedex. In less than 60 days, I have had two packages lost. The text messaging system in lieu of an actual contact number is useless, and the turnaround time is nothing short of pathetic. Trash has a purpose. Lasership does not.
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Loss:
$1000
Cons:
  • No customer service no follow-through

User's recommendation: Never use Lasership. Only use UPS or Fedex!

Jeri L Mbz

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Verified Reviewer

Delivery was incorrect

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Your delivery person delivered to the wrong apartment and now the guy is not trying to give me my package
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Preferred solution: Deliver product or service ordered

Sandra D Ttg

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Verified Reviewer

My package was delivered to wrong address

Frustrating,no real answers, have to wait to hear back from them.Hopefully I will,The condo numbers where I love are very visible and easy to read.So being delivered to wrong address is ridiculous!! Have had to make numerous phone calls over this missed off!!
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Loss:
$36

Preferred solution: Deliver product or service ordered

Susan C Sbc

What happened to guarantee delivery or your money back?

LaserShip - What happened to guarantee delivery or your money back?
Lasership delivered my package to a bottom floor of my apartment mailroom, took a picture of it, and announced my package was delivered. Temu said this package was delivered to a correct address and did not honor their own delivery promise, guarantee. There was no refund or reshipment. To Temu my package that I paid for is a certifiable delivery. What do you think? Is this my address? My residence where the package delivery was made? One pissed off customer!
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Loss:
$100

Preferred solution: Full refund

User's recommendation: Dont shop at Temu! You will not get your package delivered to your home.

Emma B Qhn

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Verified Reviewer
| map-marker Manassas, Virginia

Awareness

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Was told I had a delivery but there was no package to be found none of my purchased items have been delivered nor returned this is not the first time this has happened with this company
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User's recommendation: Do not use this company

Zanaisa Q

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Verified Buyer

Not delivering packages

LaserShip - Not delivering packages
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My stuff hasnt been delivered yet its still in transit like whats going on I got school I dont have time for this at all whoever delivering packages dont need to be doing that at all customer service is terrible its been in transit for 5 days like where is my stuff at?
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Loss:
$76

Preferred solution: Deliver product or service ordered

Javia Npr

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Verified Buyer
|

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Verified Reviewer

Package missing

LaserShip - Package missing
LaserShip - Package missing - Image 2
How can you say you delivered my package & my camera was running & no one came to my house at the time of delivery .. WHERE IS MY ORDER ?
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Loss:
$52
Cons:
  • Steal

Preferred solution: Deliver product or service ordered

User's recommendation: Laser ship SUCKS ! & they steal

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