Yesterday I ordered a digital frame and it said it was delivered-got the notification while I was home, so I checked the door. No knock or doorbell & No frame.
Amazon refunded my money and I immediately reordered and Amazon paid 1 day shipping. I asked them NOT to use the same company because they lied and said they delivered the 1st frame while I was home. Today, I was standing outside my house when I got a delivery attempt notice!! I even put a huge sign on my door that said: LASERSHIP ring the doorbell please(hubby was inside) There was absolutely no attempt to deliver anything- they are thieves.
Amazon needs to get rid of the 1 star rated shady company!! Why would I want to continue with Amazon if they continue to use a company with such poor business practices and ratings? Unlikely at this point that my 85yr old grandmother will be getting a frame with all of her grandchildren in it for Christmas. I sat on hold for 15min before I called Amazon to cancel again...but I can't cancel because Lasership said they will deliver tomorrow.I chose 1 day shipping for this very reason: I will be leaving at 4:30 to visit my family for the holidays.
Nobody will be home for more than a week.
I will have to spend yet another $100 to get another frame sent to GA with NO pictures on it. Not to mention, I have to get a jump drive and put the pics on it so I can put them on the frame later.
Product or Service Mentioned: Lasership Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $300.
Preferred solution: I need the frame Overnighted to Georgia to my grandmother's- free of charge of course. If that can't happen, send it back to Amazon because I need to order another one and have it sent to Ga..
I didn't like: Delivery driver lied twicehas yet to deliver the other, Delivery driver lied and stole package.