LaserShip
Reviews and Complaints
Never received package
Such a BS company!!
Horrible horrible horrible service
Think they'll ever get it right?
Delivery of my package
I made a purchase from Walmart. Half of it was sent by LaserShip. Initially, my package was supposed to arrive today. Sometime last night, delivery was rescheduled to tomorrow. When I just clicked on your app, my package has been rescheduled AGAIN to Friday.
I need to find out why my package has been rescheduled twice. I went from a one-day delivery, to afford a delivery schedule.
This is now the third order I have had LaserShip change my delivery for. The three-strike rule has been put into play. I will request from Walmart that they not utilize your services any longer when it comes to my monthly orders. You never hold true to the initial delivery date, and it has become exhausting. I want my items!
1LS720820****57
Missing a package
Haven’t received package yet
Issue
Didn't even step foot in my building
Preferred solution: Deliver product or service ordered
Another complaint for Lasership
I have never even heard of this shipping company. I didn't know how lucky I was!
I never want to deal with them again. This is ridiculous. I placed an order with Chewy.com (who I love and who has great customer service) thinking I'd get my package in about 3 days like I normally do. Wrong.
According to the Lasership tracking, it was supposed to have arrived on 10/4 but as of 10/9 and the last update (which was on 10/4) said that it was in New York. I have no idea where it might be or if I'll ever get it. I contacted Chewy to let them know how unreliable this carrier is and they were kind enough to send a replacement immediately BUT THEY USED LASERSHIP AGAIN! I have no idea why and I don't have high hopes.
I think it's so unfortunate that a great company is going to feel the brunt of a poor choice in shipping methods. I never was much of a FedEx fan but it is a thousand times better than this joke called Lasership. I wish Chewy would stick to using FedEx like their FAQs claim they do. If I have to contact them again, it'll be to request delivery by either FedEx, UPS, or USPS only unless they'd like to lose a customer.
I won't order from anywhere that is going to use Lasership as a courier and if I see Lasership as the chosen method, I'll cancel my order. It's seriously that bad and it's not worth whatever savings might be present to deal with such a hassle.
Virginia delivery
- Getting products fast
- Delivery service sucks
Bad the worse ever!!!
It's delivery, not football!!
Horrible customer service
Bad reception
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Ls is the worst ever never want to use them