LaserShip
Reviews and Complaints
Package undelivered
Late night Sunday delivery
LASERSHIP LIED ABOUT PACKAGED DELIVERY!!!
- Never delivered and then lied about it
- Driver lied and said left at front door was not
- Package is still lost or was stolen
Lasership, is a bunch of crooked thieves and liars
Lost package
Order was not delivered. Lasership said wrongly addressed. The company from which I ordered confirmed it had been sent to the correct address. They are resending via FedEx.
This happened this week (mid-November). It has happened before when an order was not delivered that was also sent by Lasership.
What a lame company! I did not complain the last time it happened, but this is unforgivable. I have asked the company, Vitacost, to never send me anything via Lasership again. They have flagged my account to always ship to me via FedEx, and I am sure I will be happy with future orders arriving on time from Vitacost.
As for Lasership, I notice they get an incredible amount of bad reviews. What is going on, and why can't it be fixed? I do not know why 100 words is required.
This requirement is also beyond the pale. What gives with your company, too>?
Preferred solution: Vitacost has told me they will resend my order via FedEx. No added cost to me.
Atrocious
Garbage
Will NOT deliver to building
Ordered 14 lb. of dog food and had to go to the office to pick it up even though the label reads DO NOT DELIVER TO OFFICE DELIVER TO BUILDING 4.
I gather the driver does not read instructions. I have spoken with your customer, Chewy and they are at a loss as to why HE WILL NOT DELIVER TO BLDG. 4. If this persists and I have to carry 14 lbs.
of dog food across the parking lot and to my door, I will cancel my orders.
I am a little old lady and will be unable to perform this task in winter when the lot is slippery with ice. If you cannot correct this situation, please let me know so that I cancel all further orders with Chewy and find a company that can deliver the package properly.
- Package not delivered to building
- Package was marked as delivered but was not delivered
Horrible
I received a package delivered by lasership. I heard a crash hit my door it wasn't a knock it was something hitting my door, when I opened my door I found the package on my door step. Luckily there was nothing breakable in the box.
Distasteful
Liars
- Delivery service does not deliver and customer service sucks
- Marked as delivered and never was
- I do not like anything about lasership
Preferred solution: Deliver product or service ordered
Never answered phone
Showed delivered but received nothing
Every time!
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The situation has been resolved. Yesterday, Laser Ship actually delivered to my building. SUCCESS!
Add to the already awful reviews, they have people come to the review page and pose as the complaining customers. These are all bad reviews, except 1. Don't act like we are idiots