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1.2 Based on 130 reviews
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  • Customers like
    • Noting 5
    • Frustrating 4
    • Getting products fast 3
  • Customers don't like
    • No delivery 15
    • Poor delivery service 12
    • Lost package 10
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Not only has there company ben known to deliver 1 day late, I was also on hold 4ever. Laser ship is a careless irresponsible company who hires to many "brains of frozen yogurt" mexican delivery men. Yesterday i was expecting a package only to see on my tracking info that my package is delivered. I never recieved any package or did i hear any knock at my door, this guy could have even called my phone like most good delivery men do. Instead my... Read more

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Horrible service. On hold for moan 25 minutes, before inquiring as to why the package was not delivered. I was told that the delivery man couldn't get into the building, since it is a gated community. I mentioned that UPS and other delivery companies deliver packages there. So the woman assured me that the package would be delivered the following morning. When I looked at the tracking on line, it said that the package was damaged and... Read more

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Had Amazon do One day delivery of textbooks to my son in college...they delivered after the office closed I get that. BUT I called the next day and asked if the shipment would go out on Sat. so my son would have books for Monday class. On hold first time for 20 minutes...the woman I got on the phone assured me that it would be delivered on Sat. NOT. Books were not delivered and after reading the many other Lasership reviews I WILL NEVER USE... Read more

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Tracked my shipment which says it was delivered and I never recieved it!!!

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My 1st rather large order in April from Jet. Driver rings my intercom, I answer and buzz him in. This person leaves the package right infront of the entrance to the building. I live on the 1st floor. I just had a kidney transplant 2 weeks prior and could not lift this box. I had to push it with my feet into my apartment. Complained to customer service, they never answered my email. Just made an order to Jet on 8/15. Having it delivered to... Read more

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I bought an airconditioner which was delivered to my mom home address. Would you believe this *** company left my merchandise in the main hallway entrance and it was stolen by a drug user. I called and complaint to them and all i got i'll put an investigation and find out what happen when courior left it at hallway. Im so *** fustrated. This company sucks for the way they do their business. I would never recommend this company for any usage.... Read more

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Worst service ever. I cringed when I noticed another order I was expecting from a totally different retailer, was also being deivered by Ladership..good luck with getting the info, delivery date and your package on time. Now that I know better, I will specifically request NOT to have them ship anything I order.

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Sadly Amazon entrusted this company to deliver my order. Days later still waiting, these people can't even keep their lies straight. As many will notice, there are many bogus scans during the alleged shipping process. Here, there are nine (9) scans in one day and at this point I don't believe any of them. They are probably at one location entering false data to pacify you the customer and (in this case) Amazon the seller. But, they contradicted... Read more

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Awful awful delivery. Over 2 weeks and still waiting for a simple issue to be resolved

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The following is the complaint I sent to Lasership. I am so livid with Lazership! My package was not delivered at my front door as stated on the tracking form. The deliveryman just came to the top of the steps of my large porch and left the package, for all to see, in the hot sun. He did not knock on my door or ring the bell. This is also verified from my neighbor's security cameras. Typically, delivery people either ring the bell or knock on... Read more

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